The new Samsung Galaxy S8 lineup is off to a strong start, but it’s not without issues. We’ve made a list of the most common problems and their workarounds.
After the fiery fiasco that was the Galaxy Note 7, Samsung put a lot of effort into the Galaxy S8 series and the smartphones are undoubtedly top-notch. A number of issues, however, are marring the experience for some users and reports keep piling up.
Shortly after the Galaxy S8 and Galaxy S8+ hit the market, users in South Korea started complaining of a red tint on the display. Not long after, other reports revealed additional problems such as random reboots, battery issues, Wi-Fi connectivity issues, and more.
Here are the most common Samsung Galaxy S8 and Galaxy S8+ issues and how to fix them.
Samsung Galaxy S8 Red Tint
Galaxy S8 owners have complained of reddish tints on the display and while Samsung initially said it’s not really an issue, it ultimately decided to push a software update to address the problem.
The best course of action for affected users would be to just wait for the update to roll out, but users can also tweak the color settings from the smartphone’s menu. On the bright side, this is not a critical issue and can be easily fixed.
Samsung Galaxy S8 Wi-Fi Issues And How To Fix Them
Some Galaxy S8 owners have also reported Wi-Fi connectivity issues. More specifically, the Wi-Fi would randomly drop out of the blue and eventually reconnect for no reason.
To solve this matter, Samsung said it will release a software update to fix how the handset communicates with wireless networks. Alternately, users can try rebooting the device or head over to Settings > Backup > Reset Network Settings.
Samsung Galaxy S8 Wireless Charging Issues
Many Galaxy S8 users have also experienced issues with wireless charging, as it occasionally fails to work with certain charging pads. Users reported that wireless charging still fails sometimes even after rebooting the device. In some cases, users said they got a “charging paused” message for no apparent reason.
Users are getting increasingly frustrated with this issue, but Samsung has yet to announce a fix. It does seem, however, that the Galaxy S8 wireless charging issue generally occurs with older charging pads that should be compatible with the smartphone, but for some reason they fail to properly communicate with the handset’s wireless charging receiver.
The workaround here involves another investment: ditching the old wireless charging pad and buying a newer model. Until Samsung officially addresses the issue with a software fix or some other workaround, this seems to be the only viable solution.
Samsung Galaxy S8 Apps Full Screen
Samsung went for a cool new 18.5:9 aspect ratio for its new Galaxy S8 series, but this causes some issues with certain apps. More specifically, many apps are designed for the standard 16:9 aspect ratio, so in some cases various apps fail to stretch across the entire Galaxy S8 display in landscape mode. Having an app open with black bars on the sides of the display doesn’t look so great, but fortunately it’s an easy issue to fix.
To solve this matter, swipe up from the Home screen to access Settings, tap on the Display option, and scroll until you find Full Screen Apps. Tap that option and scroll through your apps list to select which apps you want to have automatically stretched to cover the entire screen.
Samsung Galaxy S8 Speaker Problems
The Samsung Galaxy S8 is IP68-certified for water resistance, but some users report speaker issues after getting the smartphone wet. More specifically, the handset may play audio with distortions and occasionally with a crackling sound after taking a bath.
To fix this issue, towel dry the Galaxy S8 and don’t use the speakers for an hour or so until all moisture dries up. Most users report that after an hour or two, once the smartphone is completely dry, the speakers play audio normally again.
Samsung Galaxy S8 Apps Freeze
In some cases, the Galaxy S8 freezes and the home button or other keys become unresponsive. The fastest and easiest way to fix this issue in most cases is a soft reset. To do so, just hold down the power button, tap Restart, and confirm. If this doesn’t work, turning the device off and back on again could do the trick.
Have you experienced other issues with the new Samsung Galaxy S8 or Galaxy S8+? If so, drop by our comments section below and tell us about your experience.